Privacy Policy

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, and company name when you submit our contact or quote forms.
• Enquiry details: The content of messages you send us, including material requirements, grade specifications, quantities, and destination details.
• Technical data: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically through server logs.
• Preference data: Your theme (light/dark) preference stored locally in your browser.

We do not collect sensitive personal data such as financial information, government identification numbers, or health-related data through this website.

We use the information we collect to:

• Respond to your enquiries, quotation requests, and messages.
• Process and fulfil commercial orders and contracts.
• Communicate updates about our products, services, and pricing (only where you have consented or there is a legitimate interest).
• Improve the performance and content of our website.
• Comply with applicable legal and regulatory obligations.
• Maintain records of commercial correspondence as required by law.

Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we process your personal data on the following legal bases:

• Contract: To respond to enquiries and fulfil orders.
• Legitimate interests: To improve our services and manage our business relationships.
• Legal obligation: To comply with applicable laws and regulations.
• Consent: For any marketing communications beyond the scope of your original enquiry.

Our website uses minimal cookies. Every cookie and browser storage item we set is listed below:

• Essential cookies only: All cookies and storage listed above are required for the site to function or to remember your preferences. These cannot be disabled individually, but you may reject non-essential cookies in the consent banner.
• Analytics: We do not currently use third-party analytics tracking cookies.
• Advertising: We do not use advertising or retargeting cookies.

You can manage cookie preferences through your browser settings, or reopen our cookie banner below. Disabling all cookies may affect site functionality.

We use the following third-party services to operate our website:

• FormSubmit.co: Our contact form data is processed by FormSubmit.co, a third-party form handling service, to deliver your enquiry to our email inbox. Your submission is transmitted securely. Please review FormSubmit.co's privacy policy for details of their data handling.
• Google Maps: We embed a Google Maps iframe on our contact page. Google may collect data per their own Privacy Policy when you interact with the map.
• Unsplash: Certain images are served from Unsplash.com. Loading these images may result in your IP being logged by Unsplash.

We do not sell your personal data to any third parties for marketing purposes.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiries and contact form submissions: up to 3 years, or the duration of any resulting commercial relationship.
• Commercial correspondence and order records: up to 7 years in accordance with Indian and international accounting standards.
• Server logs: up to 90 days.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS (SSL/TLS encryption) and form submissions are transmitted securely.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

RA Recycle Service is based in Kuchera, Rajasthan, India. If you are located in the European Union, United Kingdom, or another jurisdiction with data transfer restrictions, please be aware that your personal data may be transferred to and processed in India. By submitting information to us, you consent to this transfer.

We take steps to ensure appropriate safeguards are in place for international data transfers, including reliance on standard contractual clauses where applicable.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal retention requirements).
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at info@rarecycleservice.com. We will respond within 30 days.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Our website may contain links to external sites (including our social media profiles and partner websites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: